Family Centered Support Services is seeking a dedicated and passionate Trainer to join our Learning and Development Team. As a Trainer, you will play a pivotal role in delivering high-quality training programs and support services to our front-line staff.
Key Responsibilities
Delivering training programs in line with the company's framework and methodologies.
Conducting comprehensive needs assessments to identify training requirements for individuals and teams.
Creating engaging training materials, including presentations, handouts, and multimedia resources.
Facilitating training sessions both in person and virtually, ensuring an interactive and supportive learning environment.
Evaluating the effectiveness of training programs through feedback analysis and performance assessments.
Providing ongoing support to trainees, including follow-up sessions and additional resources as needed.
Collaborating with all areas of Operations to continuously improve training content and delivery methods based on industry standards.
Main Tasks
Deliver engaging and informative training sessions tailored to meet the specific needs of the organisation and teams.
Deliver Therapeutic Crisis Intervention training.
Create visually appealing and effective training materials that enhance the learning experience for participants.
Conduct thorough evaluations of training outcomes to measure impact and identify areas for improvement.
Maintain up-to-date knowledge of industry trends and best practices in adult learning principles.
The ideal candidate should have a strong background in adult education and excellent communication skills. Having a TCI Trainer Associate certification from Cornell University and experience in Therapeutic Crisis Intervention training is preferred. You should be able to customize training for different audiences while focusing on effective learning outcomes.
This is a Full-Time, permanent position that allows you to positively impact our organization and support our clients’ growth. If you’re passionate about empowering others through education and have the skills to provide great training, we encourage you to apply to Family Centered Support Services.
*The successful applicant will work under a semi-hybrid model with a combination of live training in different locations, the Family Centered training office and Work-from-Home when preparing training.
Desired Skills and Experience
Essential Requirements
Candidates with a current TCI Trainer Associate Certification is preferred.
Obtained minimum Cert IV in Child, Youth and Family Intervention or equivalent.
TAE40116 Certificate IV in Training and Assessment advantageous.
Current Working with Children Blue Card, or willingness to obtain.
Availability to travel and stay throughout South East Queensland and Darling Downs, Granite Belt.
Current Drivers Licence
Ability to work in Australia
Proven experience in designing and delivering training programs
Excellent knowledge of learning and development principles
Strong presentation and facilitation skills
Ability to assess training needs and develop appropriate content
Experience in using a variety of training methods and techniques
Familiarity with e-learning platforms and techniques
Good understanding of safeguarding principles and best practices
Excellent communication and interpersonal skills
Ability to work effectively both independently and as part of a team
A passion for supporting young people, families and promoting family-centred approaches
How to apply
To apply for this role click Apply Now and follow the links which will redirect you to our website platform. When we receive your application, we will contact you within 7 days to discuss further, or let you know if you don’t quite meet our criteria. If your online application is successful, you will be contacted to arrange an initial phone interview.
To apply for the position please click on the ‘Apply’ button and follow the steps.
For further information regarding the role advertised or other employment opportunities please contact our HR Team at hr@familycentered.com.au
IMPORTANT please note –
Applications may be shortlisted as they are received
All applications for advertised roles will be considered only by applying online
Your experience and qualification will determine contracted hours able to be offered if you are successful
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